With a wide selection, speedy delivery and a great commitment to customer service, Tailored4you.co.uk is the perfect place to shop for gifts. You'll find lots of ideas in our Accessories department and you can search for gifts by type of product or by price.

If you're not sure what to buy, or need a gift in a hurry, gift certificates are the perfect solution. While e-mail gift certificates are the speediest option, we also offer paper gift certificates and corporate gift certificates which are the perfect choice if you're buying for a large group.

Once you've decided what you want to buy, you can choose from the following payment options--and rest assured that your details are safe with us.

We accept Visa, Delta, Visa Electron, MasterCard, Euro card, Switch, Maestro, Solo, cheques or postal orders (denominated in Pounds Sterling) and Tailored4you.co.uk gift certificates as payment.
Note: we do not accept Euro cheques; cash in any currency or book tokens.

We are confident about the transaction security we offer and back up every purchase made online with a security guarantee.

You can cancel or amend any order placed with Tailored4you.co.uk, provided that the order has not yet entered the manufacturing process. Please contact us via e-mail ASAP.

Please note that all original packaging must be sent back along with the returned item.

This section describes how we calculate refunds and outlines our policy on gift refunds and gift certificate refunds. Our refunds policy does not affect Statutory Rights. Some notes about refunds:

When you send your item back to us, we'll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

You can also view completed returns and refunds at the bottom of an order's summary page in Your Account. If the return and refund do not appear in Your Bank Account after four weeks from the day you sent us your return, please Contact us for further assistance.

How Refunds are Calculated
Items returned because they are damaged or defective.

If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged or defective, we will pay your costs of returning it. Specific rules apply to the return of Bespoke tailored garments. Because of the nature of the product, you are unable to return a tailored garment as it will not be resalable as it is specifically made uniquely for you.

Tailored4you.co.uk will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

Items returned within the seven-day cooling off period.

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. For more information see Statutory Rights.

Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you as follows:
where you are returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred.

Where you are returning an entire order, we'll refund applicable per-item delivery charges and the per-delivery charge that you incurred.

Gift Refunds
If you return a gift purchased for you at Tailored4you.co.uk you'll receive a gift certificate for the value of your return, which you may use as part or full payment for future purchases from our website. Don't worry; we won't let the person who sent you the gift know about your return.

Gift Certificate Refunds
If you return an item for which you used a gift certificate as part or full payment, we will refund the gift certificate portion to your gift certificate account and any non-gift certificate portion to the card used for the original transaction.

Gift certificates connected to specific promotions are generally non-refundable.

Please note that all original packaging must be sent back along with the returned item.

This section explains what to do if you've received a damaged, defective or incorrect item from Tailored4you.co.uk. This returns policy does not affect Statutory Rights. If the item was damaged in transit, If you take delivery of a Tailored4you.co.uk package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange.

If the item is defective, You have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault.

If we sent you an item you did not order (an "incorrect" item).

Note: in the event of Tailored4you.co.uk sending you a replacement for a damaged, defective or incorrect item, you must return the original item to Tailored4you.co.uk within 30 days of our e-mail confirming the issue of the replacement item. Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 30 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.